In this SAP SD (Sales and Distribution) tutorial, the SAP users will learn the step-by-step procedure to activate and return refund control with proper screenshots.
What is Refund Control?
Refund Control in SAP Sales and Distribution is used to specify when a replacement product (or credit memo) will be delivered to the customer. The user can mention the Replacement material that they want to send with its quantity and supplying plant.
How to Activate and RenameRefund Control?
Please follow the steps below to activate and rename refund control:
In the SAP command field enter the t-code SPRO and press Enter to execute the t-code.
On the next screen click on the SAP Reference IMG icon and proceed.
Now navigate to the following SAP IMG path:
SPRO > SAP Reference IMG > Sales and Distribution > Sales > Advanced Returns Management > Activate and Rename Refund Control
Next on the Change View "Activate and Rename Refund Control": Overview screen you will see all the previously defined and activated refund control in your SAP system.
Next, click the New Entries button to activate a new return control.
Now on the next screen enter the following details as shown in the image below:
- Refund Control: Select the refund control as shown in the image below
- Active: Click the Active checkbox to activate the refund control
- Refund Control Description: Enter the short description for the refund control
Once all the details have been entered click the Save button to save the changes.
Now select your Customization Request id and press Enter to go to the next screen.
Next, the message Data was saved will be displayed at the bottom of your screen implying all the configurations have been saved.
You have successfully defined and activated a Refund Control on your SAP system.