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The Flash control is not responding, Possibly the Java plug-in of the browser is deactivated or not installed

Updated May 18, 2018

Flash Error Message When Opening Heatmap Report

Upon trying to open Heatmap report, an error message appears:

The Flash control is not responding. Possibly the Java plug-in of the browser is deactivated or not installed.

Wrong Extension files in GRRM_DASHBOARD web Dynpro component.

Go to transaction SE80 and perform the following steps:

  • Select "Webdynpro Comp. / Intf" in the drop down list;
  • Type "GRRM_DASHBOARD" webdynpro component;
  • Locate the folder MIMEs and open the nodes down;
  • You will see that 2 files named "HeatMap-debug.swf.BAK" and "HeatMap.swf.BAK" has a  .BAK extension on their names.
  • You will need to remove the extension.BAK from these two files and leave the names as "HeatMap-debug.swf" and "HeatMap.swf" by renaming them.

 


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