1. Explain the correct process flow in Payroll Processing?
Ans. Process flow in Payroll Processing:
- Firstly, a snapshot is formed of the specific payroll group for which the payroll must be generated by clicking on "Create Snapshot" — this will automatically gather all the appropriate information required for the provider for running the payroll.
- Post checking the snapshot generated for errors, user can correct any information and regenerate the snapshot by using the button "Update Snapshot".
- Next, user generates the data file for this snapshot by clicking on the button "Create Data File" — the data file is then generated in standard XML, however, it uses XSLT conversion templates, user may adapt the format and contents of the output file.
- Then, user clicks "Download Data File" and select the output files he wants to download from the list.
- The next step is transferring the data file to your payroll provider as per the agreements in place. The provider will execute the payroll run in his payroll system and present the available results for you to consolidate in your financial accounting.
- Later, user has to close the appropriate payroll period in his system (and in your payroll provider system, depending on the workflow agreements in place).
2. When the user attempts to modify or close his current payroll period, he receives an error message "Payroll period cannot be completed; Next Payroll Period does not Exist".
Ans. This happens as there is no continuous payroll period configured for starting immediately after the date on which he is closing the current period. User has to maintain payroll periods in continuation so that the system can identify the next period.
3. A certain employee is absent from the payroll snapshot the user is generating, even though there are positive time entries for the relevant payroll period for this employee.
Ans. User must ensure that the employee in question has compensation components which have been assigned to him/her
- User goes to the work center Compensation > Employees
- Search for the relevant employee, select him and click Edit
- User Navigates to the tab Compensation Structure Assignment
- Here, user can add a compensation component to the employee
If this was already maintained or the issue still exists, then it may be that there is a problem in the communication from Time Administration to Payroll Processing which is causing all the recorded time to not reflect in the payroll snapshot. In this scenario, user should report an incident so that support can check this issue.
4. Where can one find, the Reports related to Employee Payroll?
Ans. User can review Analytical Reports within Personnel Administration, Reports on Time Administration and Reports in Compensation for extracting data.