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Dialog Response Time is very High

Updated May 18, 2018

Hello.

I just want to know why "Dialog Response Time" is very Hight !!!

I have to check some things?

what I should do to fix this issue ??

Please help me?

Comments

19 Jul 2010 12:15 pm rekha
Hi,

Check the how many user are logged into SAP system using tx sm04 and sm50 how many dialog process are free and check sm37 background jobs.
check st02 buffer's.

Regards,

19 Jul 2010 12:15 pm rekha
Hi,

If I am in your shoes I will follow this path,

Important to know when this problem has started? did you change some static parameters lately? if so then put back the SAP recommended parameters for SAP memories. Analyze the entire SAP memory structure.

1. Check SM50 - how many user are looged on
2. Check SM63 - to check your settings for operational mode setting. this way you can determine at what time of the day you get this problem
3. If posible increase the dialog W/P there for day time and reduce the B/G W/P
4. Reducing the B/G W/P this can be done only after checking the SM36 background job verification.
5. Check the ST03N to for dialog W/P detailed analysis for last minute load under expert mode. and try to make some some sense what could be the reason.

6. Last resort is to add application server to meet the system demand.

19 Jul 2010 12:19 pm rekha
Also i forgot to say that Page_in & Page_out are in Red Colour !!!

is this can explain why SAP system is slow ??

19 Jul 2010 12:20 pm rekha
Hi,

Can you please tell me where did you check it ST06 ( operating system Analysis) or ST02 ( Tuned buffer for sap memory)
seems like it is related to your physical memory setup but just let me know where are you hecking page in and page out. could be expensive sql statements running, reading directly from database rather then buffer or might need to build indexes. could be several reasons but please check these first.

19 Jul 2010 12:20 pm rekha
Dera All,

How to find out the dialog workprocess response time.

Regards,

19 Jul 2010 12:21 pm rekha
Hi,

Go to RZ20 ----> CCMS Monitor Set

Click on-->Average Dialog response Time

You can get the average dialog respone time.

Regards,

19 Jul 2010 12:21 pm rekha
Hi,

i displayed RZ20/CCSM to see Page_in and out.
it refer to OS

19 Jul 2010 12:23 pm rekha
this is the screen print :) thanks

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